Shipping Policy

 

Effective Date: 2/10/25

 

Thank you for shopping with Deanna Carell Aesthetics & Acupuncture. We are committed to ensuring your order is processed and delivered as quickly as possible. Please review our shipping policy below.

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1. Order Processing

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• All orders are processed within 7 business days (excluding weekends and holidays).

• Orders placed after 5PM or on weekends will be processed on the next business day.

• You will receive an email confirmation with tracking details once your order has shipped.

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2. Shipping Rates & Delivery

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• Shipping costs are calculated at checkout based on your location and chosen shipping method.

• We currently ship to U.S. only.

 

Note: Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

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3. Tracking Your Order

 

Once your order has shipped, you will receive a tracking number via email. You can track your package using the link provided. If you do not receive a tracking number, please contact us at [insert contact email].

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4. Shipping Issues & Lost Packages

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• If your package is delayed, please check your tracking details and contact the shipping carrier.

• Lost or Stolen Packages: We are not responsible for packages lost or stolen after confirmed delivery. Please ensure your shipping address is secure.

• If you received a damaged item, please contact us within 7 days of delivery with photos, and we will work to resolve the issue.

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5. International Shipping (If applicable)

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• International orders may be subject to customs fees, taxes, or duties. These charges are the buyer’s responsibility.

• Shipping times for international orders vary based on location and customs processing.

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6. Contact Information

 

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: hello@deannacarell.com

📍 Address: 1250 Tamiami Trail N, Suite 106, Naples, FL 34102

📞 Phone: (239) 784-7660