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PRIVACY POLICY

Effective Date: 12/10/2024

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At Deanna Carell Aesthetics & Acupuncture, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services, website, and office. By using our services or providing your information to us, you consent to the terms of this Privacy Policy.

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1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

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1.1 Personal Information

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  • Contact Information: Name, email address, phone number, and mailing address.

  • Health Information: Medical history, treatment preferences, and any information you provide during consultations or intake processes.

  • Payment Information: Credit card details, billing address, and transaction history.

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1.2 Non-Personal Information

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  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent, and navigation patterns.

 

1.3 Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

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  • Session cookies for website functionality.

  • Analytics cookies to understand usage trends.

  • Marketing cookies for targeted advertisements.

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2. How We Use Your Information

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We use your information to:

2.1 Provide and Improve Services

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  • Schedule appointments and manage your treatments.

  • Tailor treatment plans to your specific needs.

  • Process payments and send receipts.

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2.2 Communication

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  • Send appointment confirmations, reminders, and follow-up emails.

  • Respond to inquiries or customer support requests.

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2.3 Marketing

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  • Send newsletters, promotions, and updates about our services.

  • Personalize advertising based on your preferences.

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2.4 Compliance and Legal Obligations

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  • Fulfill regulatory requirements, such as maintaining accurate medical records.

  • Protect against fraudulent transactions and ensure data security.

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3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

 

3.1 Service Providers

We may share information with trusted third-party providers who assist in delivering services, such as:

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  • Payment processors.

  • Scheduling and communication platforms.

  • IT and data security service providers.

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3.2 Legal Compliance

We may disclose your information if required to:

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  • Comply with legal or regulatory obligations.

  • Respond to lawful requests from government authorities.

  • Protect our rights, safety, or property.

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3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

 

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. For example:

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  • Medical records are retained in accordance with healthcare regulations.

  • Payment records are kept for tax and accounting purposes.

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5. Data Security

We implement robust security measures to protect your information, including:

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  • Encryption of sensitive data during transmission and storage.

  • Regular security audits and vulnerability assessments.

  • Restricted access to personal data based on roles and responsibilities.

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While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions, such as safeguarding your login credentials.

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6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

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6.1 Access and Correction

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  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

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6.2 Deletion

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  • Request the deletion of your personal data, subject to legal and operational limitations.

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6.3 Data Portability

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  • Request a copy of your personal data in a portable format.

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6.4 Marketing Preferences

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  • Opt-out of receiving marketing emails by following the unsubscribe link in our communications.

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To exercise any of these rights, please contact us at hello@deannacarell.com or (973) 661-1652.

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7. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete it.

 

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

 

9. International Users

If you access our services from outside the United States, please be aware that your information will be processed and stored in the U.S., which may have different data protection laws than your jurisdiction.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this document indicates the latest revision. We encourage you to review this policy regularly for updates.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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  • Email: hello@deannacarell.com

  • Phone: (973) 661-1652

  • Office Address: 181 Franklin Ave, Suite 302, Nutley, NJ 07110

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We value your trust and are committed to protecting your privacy. Thank you for choosing Deanna Carell Aesthetics & Acupuncture.

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